Cognigy
Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes Bosch, Nestlé, DHL, Lufthansa Group, Mercedes-Benz, and Toyota. For more information and to book a demo visit: www.cognigy.com
Subscribers: 2.2K Videos: 259 Total views: 579.7K Gravity: 60.2*
Channel URL: https://www.youtube.com/@cognigy
Channel Handle: @cognigy
Channel ID: UCR2RYQDd-z23CN2iu4LhjKQ
Channel was established: 13 October 2016.
Channel's Videos
rating from 2 viewers
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Introducing AI Copilot: Reimagine Agent Assist for Enterprise Contact Centers
1,864 views
rating from 19 viewers -
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Niches
This channel has been tagged with the following niches:
customer service customer satisfaction
Click on a tag to view more channels in this niche. Many niches also have Featured Channels that are less than three years old but are outperforming other new channels in that niche.
Key to Niche Colour Coding:
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SakiAI
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About this Data
*Gravity is FindAChannel's estimation of how engaging a channel's content is. It helps smaller channels with very engaging content compete with much larger channels. Gravity runs on a percentage scale, with 100% being the highest.
Cognigy added to FindAChannel 30 January 2024 (Channel #493144). Entry last modified 15 May 2025.
