CSM Practice
Where businesses learn how to increase Customer Retention and grow Revenues! Irit Eizips is the CEO of CSM Practice, the first Customer Success consulting firm in the world. Her 120%+ NRR™ strategy coaching program for B2B Software companies has equipped countless technology executives with strategies to double their revenues and solidify customer loyalty. She's also an influential thought leader, speaker, and advocate for customer success methodologies. Since founding CSM Practice, Irit coached 200+ B2B SaaS CXOs in developing a REVERSE BOW-TIE REVENUE FUNNEL™ with confidence and scalability. On average, his 120%+ NRR™ clients have increased customer engagement, product adoption and strengthened their value proposition within six months. You can learn more about Irit Eizips, invite her to speak at your podcast, or find out about her program by visiting her firm's website: https://www.csmpractice.com/
Subscribers: 12.5K Videos: 433 Total views: 532.1K Gravity: 78.2*
Channel URL: https://www.youtube.com/c/csmpractice/
Channel ID: UCKfB4468eq-Z2l_YuTL-0_Q
Channel's country: 
United States
Channel was established: 21 March 2017.
Channel's Videos
rating from 3 viewers
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Why responding to support tickets isn’t enough to build strong customer relationships
408 views
rating from 11 viewers -
Future of Customer Success: CEO Perspective on Metrics and Investments
365 views
rating from 12 viewers -
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About this Data
*Gravity is FindAChannel's estimation of how engaging a channel's content is. It helps smaller channels with very engaging content compete with much larger channels. Gravity runs on a percentage scale, with 100% being the highest.
CSM Practice added to FindAChannel 01 March 2022 (Channel #181054). Entry last modified 08 September 2025.
