Shep Hyken: Customer Service & CX Expert
Keynote speaker and customer service expert, Shep Hyken delivers high-energy, content rich and entertaining speeches – creating a memorable presentation with actionable ideas for an audience. All of his content focuses on customer service topics such as loyalty, internal service, company culture and more. Recognized as a top thought leader and businessman world-wide in customer service and experience, he currently serves as Chief Amazement Officer (CAO) of Shepard Presentations. His company produces “The Customer Focus,” a customer service training program available both on-site and online. (Learn more at https://www.TheCustomerFocus.com) Shep has become a New York Times and Wall Street Journal bestselling author, with over 10 published books, and was inducted into the National Speakers Association Hall-of-Fame for lifetime achievement in the professional speaking industry. Learn more about Shep https://www.hyken.com or 314-692-2200.
Subscribers: 15.8K Videos: 1.1K Total views: 2.2M Gravity: 84*
Channel URL: https://www.youtube.com/c/shephykenspeaker/
Channel ID: UCrGg8kuQoSJLwdcShY35eBw
Channel's country: 
United States
Channel was established: 31 May 2007.
Channel's estimated monthly earnings: $18.48†
Channel's Videos
rating from 14 viewers
Niches
This channel has been tagged with the following niches:
wall street customer service wall street journal customer experience
Click on a tag to view more channels in this niche. Many niches also have Featured Channels that are less than three years old but are outperforming other new channels in that niche.
Key to Niche Colour Coding:
: less competitive niche
: quite competitive niche
: very competitive niche
: not yet researched by
SakiAI
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About this Data
*Gravity is FindAChannel's estimation of how engaging a channel's content is. It helps smaller channels with very engaging content compete with much larger channels. Gravity runs on a percentage scale, with 100% being the highest.
†A channel's earnings as shown on FindAChannel are just a rough estimate. There are many factors that will affect how much a channel will actually earn. It is possible that this channel may earn up to 10x as much as our estimated figure. Channel owners may also generate additional income from their channels by using endorsements, merchandise or promotion of affiliate offers.
Shep Hyken: Customer Service & CX Expert added to FindAChannel 16 November 2021 (Channel #154299). Entry last modified 03 November 2025.
