If you care about customer experience then this channel is your place to be! This channel is about customer experience and customer centricity in a digital world. In my videos, I keep people updated about the latest trends in customer experience, customer service and customer centricity. Helping companies to make their customers happier is the core of my passion. I believe in a bright future where companies play the long-term game with their customers. My passion is spreading ideas about the future of customer experience. I believe in the combination of common sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win the hearts and business of customers over and over again. I am the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’, ‘The Offer You Can’t Refuse’ and a technology thriller called Eternal.

Subscribers: 24.8K   Videos: 690   Total views: 10.5M   Gravity: 15.8^*  

Channel URL: https://www.youtube.com/channel/UCrqwqgxX9vj68cQk9xY-yxg/
Channel ID: UCrqwqgxX9vj68cQk9xY-yxg

Channel was established: 12 October 2009.

Channel's estimated monthly earnings: $112.53^†

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This channel has been tagged with the following niches:

customer experience  

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^*Gravity is FindAChannel's estimation of how engaging a channel's content is. It helps smaller channels with very engaging content compete with much larger channels. Gravity runs on a percentage scale, with 100% being the highest.

^†A channel's earnings as shown on FindAChannel are just a rough estimate. There are many factors that will affect how much a channel will actually earn. It is possible that this channel may earn up to 10x as much as our estimated figure. Channel owners may also generate additional income from their channels by using endorsements, merchandise or promotion of affiliate offers.

Steven Van Belleghem added to FindAChannel 12 December 2021 (Channel #158586). Entry last modified 12 April 2024.